In addition to, to Make contact with our crew, you could subscribe on the Telegram channel and chat with other gamers and assist supervisors.
Go to your helpdesk account URL - like companyABC.jitbit.com - and login from there. In the event you've visited your helpdesk on this device right before, basically check out our Web site homepage and you'll see a "login" button at the top. If you don't know your helpdesk URL, be sure to question your administrator.
To change the active Business within the Harmony Portal, click on the Firm dropdown and select Yet another Firm:
We understand how hard it is actually to manage numerous tickets everyday. That’s why we designed a assistance desk Resource that simplifies the procedure rather then rendering it additional complicated. It’s built to seamlessly integrate into your online business's provider desk or perhaps a contact Centre. And present all those crucial support desk characteristics you’ll quickly arrive at depend upon.
You may also include tags for your tickets, applying tags in addition to types to fine tune your layout all the more. A ticket may even have a number of tags assigned to it. A superb illustration can be a "characteristic request" tag to easily come across all the continued element requests.
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A lot of the characteristics explained higher than get the job done noticeably greater Should you have a Know-how Foundation. But what for anyone who is just starting out and all you've got are solved aid tickets? Head over to any one of them and inquire GPT to crank out an article in your case. Make your KB after some time with negligible hard work!
This can be the login web page for registered helpdesk people to enter their username and password to be able to check in to the Jitbit ticketing program.
This is certainly peer 2 peer, the movie stream isn't remaining despatched to our servers, your browser streams the video straight to the viewer's browser.
Groups present lots of supplemental Advantages - it is possible to assign types to certain crew customers, Create reviews making use of just the tickets you may need, quickly hunt for tickets and even more
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That is a cost-free, pretty basic browser primarily based monitor sharing application between 2 individuals. Use it to swiftly share your display screen by using a co-employee remotely.
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Observe that if you are logging in immediately after being instantly logged out resulting from inactivity, you can be returned to a similar screen and Firm you ended up accessing if you were being logged out. In the event you experienced switched corporations right after logging in, this may be unique out of your default Business.